Frequently Asked Questions
Everything you need to know about shopping with Zubaidas Online
What are your shipping times and costs?
We offer standard shipping within 3-5 business days and express shipping within 1-2 business days. Shipping is free on all fashion orders over $75.
How do I return an item that doesn't fit?
You can return any unworn item with original tags within 30 days of delivery. Simply visit our returns portal to generate a prepaid shipping label.
How can I ensure I select the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts, as sizing can vary between different contemporary and traditional styles.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
Can I track my order once it has been placed?
Yes, once your order is dispatched, you will receive an email notification containing a tracking number and a link to follow your package's journey.
Are the colors of the clothing accurate on the website?
We strive to display our products as accurately as possible; however, colors may vary slightly depending on your monitor settings and studio lighting.